Kaysville,
UT (November 12, 2003) – NetFronts, Inc., a premier provider of
Web hosting and ecommerce services, has just launched a
new support knowledge base and customer community forum.
The support knowledge base includes over 300 comprehensive
support documents about NetFronts’ services, website
development, control panel capabilities, and frequently
asked questions. NetFronts’ community forum is a
collection of online discussion boards where customers
can gather to share ideas, enhance their web hosting experience,
discuss issues related to the hosting industry, and offer
suggestions to make their experience with NetFronts even
more functional and enjoyable. Users can link to both new
features through www.netfronts.com 24 hours a day, 7 days
a week.
“We are excited to give our customers the opportunity
to quickly and easily access even more information online.
Although we’ve had support documentation available
on our website before now, the new additions and improvements
help meet our goal to continually optimize our users’ experience
and knowledge,” said Derrek Bitner, Technical Support
Manager at NetFronts.
The new support
documentation located at http://guide.netfronts.com/ includes a vast amount of information from getting started
to creating password protected folders. It also provides
a variety of scripts to add more functionality to a website.
The forum located at http://forum.netfronts.com/ currently
has over 50 members who check in regularly and discuss
hot topics in the industry or provide suggestions and ideas
to inquisitive customers. Currently, the top poster each
month will win one free month of Web hosting. Mr. Bitner
noted, “the forum will not only serve as a valuable
resource for customers, but will give NetFronts the chance
to learn about issues of interest to our customers.”
Established in
1996, NetFronts, Inc. owns and operates sophisticated
Web server equipment and has hosted over
7,500 websites in the United States and abroad. NetFronts’ investment
in superior server infrastructure and provision of premium
speed and reliability has also made the company an exclusive
Linux hosting provider for over 30 independent ISPs. NetFronts
offers fast, reliable performance, responsive and superior
technical support, and a 30-day guarantee. For more information,
please visit the website at www.netfronts.com.
###
Contact: Kirstan Marks
Email: news@netfronts.com
Phone: (801) 497-0878 x742
www.netfronts.com
Back
to NewsFront
