Testimonials about NetFronts Web Hosting

Read Some Voluntary Comments About Our Service.

We are very pleased with the ongoing excellent tech support from your team!

Dear Mr. Marks:

I have been a NetFronts client for at least 5 years. During that period outages have been few, and the response to them has always been rapid. Today's issue is no exception. This latest outage does not damage NetFront's reputation in my eyes in the least. Your commitment to customer service, extreme uptime, and a track record of well priced reliable service speaks for itself. Occasionally, something happens that could not have been avoided and I would believe that most customers would understand. The issue being so quickly addressed by the company president is textbook best practices Business Management teachings.

Carry on with what you're doing. No harm, no foul. I will continue to recommend NetFronts without reservation, and continue to host all of my sites at NetFronts.

Sincerely,
James J. R. Aiello
jrasystems.com
06/28/06

Thanks for getting back to me. I've been a customer for a while now and I think the service is fantastic.

Carloynn
allthatglittersglitters.com
03/08/06

This is the most well written and articulate response I have ever gotten from any web hosting/domain name/website company. Thank you. You have made sense of this confusing situation. Thanks again.

Regards,
Jim
11/18/05

Just a note to let you know how helpful Chris was with tech support when I called in...Excellent service from Chris!

Thank you,
Myra
riovistamahwah.com
10/24/05

Thanks, your level of support at your company is amazing.

Roy
thebrandcompass.com
10/20/05

Due to the fact that NetFronts is such an exceptional hosting company, we have signed up 6 clients already with NetFronts...

We also refuse to design sites which are not hosted by NetFronts, as it is easier to get site-problems resolved (and more timely, we might add) with your company than any other we have been in contact with. Your customer service cannot be rivaled in our opinion.

Thank you for all your help,
Steven & Lorien
Loriendesign.com
10/20/05

Thanks for your prompt reply. You are a most valuable asset to my website -- always there and always with a good fix or a comprehensive explanation. I am grateful.

Best,
John
Thecanteen.com
09/12/05

Recently, I notified you that I wanted to cancel my hosting services with NetFronts. Well, I guess the old adage that says, "you get what you pay for" is true. I tried another, less expensive hosting company and have decided, I want to stay with NetFronts…I would like to renew for another year as soon as possible…

After experimenting with another hosting company, I realize how good NetFronts is, and I look forward to working with you now and in the future.

Thank you.
Dave King
DaveKingMusic.com
07/22/05

I am very pleased to recommend NetFronts.com. They are one of the best vendors I have. They go way beyond expectations, do solid work (the stuff always runs, works according to specs, etc.), and are very competitively priced. I work with quite a number of vendors for various types of support, and I am genuine in saying that NetFronts.com is the best we have.

Note: You guys Jim, Derrek & Chris have been awesome... oh sorry, you guys in accounting too. GODBLESS NetFronts.com

Sincerely,
Carlos
05/26/05

Thank you for all your help getting this set up. I really appreciate the excellent service that I have received every time I have had a question!

Thank you so much for your help! It is evident why I have continued to use you for my hosting solutions and will do so for a long, long time!

At times, I have to do work for clients on outside servers. I have to deal with all sorts of hassles that never seem to come up at NetFronts. Sometimes it seems I spend more time arguing with the system administrator about his PHP server than I spend actually developing. Old, slow equipment, incomplete configurations, poor band width, old software and (worst of all) constantly having to defend my code against their lack of performance. I'm constantly having to bite my tongue to keep from saying, "But it works at NetFronts."

I've heard it wisely said once that 10% of your customers cost 90% of your time. I think it can be true also of your vendors, but in hosting I think it's worse than that.

In any case you guys are absolutely in the top 10 percent. The time and hassles you save me with your excellent customer service and top notch systems are well worth what you charge. Of all the business decisions I've made in the past 5 years, choosing NetFronts to host my sites was one of my best moves.

Ye Gods! You're working on a Sunday? I only sent that email 20 minutes ago; I didn't have time to finish my coffee!

Many thanks for your support!

We continue to be very pleased with the prompt and courteous tech service from your team. We deal with a lot of hosting companies to accommodate our new clients, and most of them are not even in the same league. We do our best to steer our clients toward NetFronts, because we know you have a robust system and super support when we need it.

Just a short note to let you know how much I appreciate the help of your staff, Jim, Lee, Derrek, Kirstan and others in helping me through a great number of questions and issues I've had to deal with during the course of our business at Barancorp. Many times, my web technicians are unavailable and I've had to call and deal with website, domain and hosting issues personally. Your staff has ALWAYS been helpful and most polite in getting me the help I need. Kirstan just spent all the time I needed and a little extra to guide me through some domain name transfers. I can't imagine any other company making good on their promises with such concern and grace. I hope you'll take the time to share this with them and realize how fortunate you must be to have your company in the hands of such dedicated and exemplary people.

Has anyone ever told you they love you? Thank you so much!!! I was really expecting to have to do some complicated maneuver and I've been putting this off for so long. This was really easy. Thank you so much for your help!

Thanks! I only wish everyone had customer support as good as Netfronts'. You guys are wonderful.

Thanks - everything looks fine on the websites. I'm looking over the new control panel now and turning on the anti-Spam and anti-Virus features.

Again, I truly appreciate your help in saving me money and in all the work to switch everything so quickly and smoothly. You're great!

I just wanted to thank you for your great customer service. I am new to the e-commerce world and your customer service on my behalf has been outstanding. I wish all my dealings in building our website and getting it up and running would have
been as painless as your service to us has been.

I just wanted you to know that it is noticed and very appreciated. I know that there have been changes, but you have been there every step of the way in helping me understand them.

Again, thank you from a very satisfied customer.
Eric
FloorMatGuys.com
10/16/04

Thanks Marina, You guys are tops and I always walk away feeling I get more than my money's worth.

Thank you so much for taking care of that for our company. Your tech support department always does such a wonderful job and goes above and beyond what is required of you. I am so happy that we made the switch to Netfronts from our last web hosting company.

Hi...you guys/gals are doing a great job! thanks for the clear and beneficial upgrades on the control panel...especially anti-virus and anti-spam features. Read an interesting article recently on all the major companies switching from PC to Mac at great expense, due to ever increasing virus issues. Huge issue for Microsoft which has potential for significantly impacting their future market position. anyway...thanks for staying on top of these issues.

I am currently having a second website designed and will most definitely stay with Netfronts. Have a great day you all--

Thanks again for being the most on-the-ball hoster I have encountered, both in terms of care of your hardware/software and customer support. I will continue to recommend you to others.

I called your tech support on a Saturday and talked with Derrek. He did a great job figuring out my problem and coming up with a solution. I appreciated the fact that he resides in the U.S. and didn't talk to me like I was an idiot.

You responded to my question so quickly and you were so very helpful. I wanted to thank you for all of your help!! You guys are the best support I have ever received in all of the "technical" matters I deal with.

We resell Netfronts services and ONLY Netfronts services because as far as we're concerned, you’re the Best! And your tech support is Great! Keep up the fantastic work and thanks for the article!

I just wanted to drop you an e-mail to let you know how happy I have been with your technical support. Over the past several years, I have been helped by Derrek, Lee, Chris, and Jim. And each one of them was just as helpful as the other. They have never made me feel stupid for asking a question and did their best to help me out promptly. It is the quality of your technical support that has kept me as a customer of Netfronts for all these years. I am proud to continue to do business with you and bring my clients' sites to your web hosting. I am confident that no matter what problem I may have, there is a skilled, professional, and friendly group of 'techies' who are there to help me along the way. Thank you so much for hiring all of them and being such a wonderful company to work with.

I just wanted to thank you for the way you have handled my recent customer support ticket. I have been very impressed with NetFronts for many reasons, and one of them is the outstanding customer support. I wish you continued success.

I'd also like to take a second to tell you that I am really happy with the service provided by Jim Hanken in support. Recently I have had to deal with several issues related to several of my client sites and my own recent conversion to the new servers. Throughout all of them, he has been quick to respond and very helpful in helping me address each of the problems. I have around 25-35 clients using Netfronts now, and keeping them all happy requires a decent amount of Trouble Ticket submissions! I just wanted you to know that from a customer's perspective, Jim is doing an excellent job.

I've said it before and I'll say it again: the technical customer service support at Netfronts is great!

As a novice when it comes to 'designing' a website and the behind the scenes code, the Netfronts tech team has repeatedly come to the rescue as I continue to muff things up. THANK YOU for your support.

We are really satisfied with your services and fast response with our inquiries. So I have already taken the decision to sign up for a whole year of web hosting with your company. Thanks a lot. It is a pleasure to have business with your company

Very happy with the service you have given, as always with Netfronts Support... keep up the good work. :)

Thanks for your immediate assistance; the customer service at Netfronts is topnotch!

Just wanted to let all of you at Netfronts know that I'm very happy with the service that I have gotten and the support from your techs. I plan on being a customer for a long time.

Thanks for the clarification, Kirstan. It's a pleasure working with you folks!

Thank you for the quick response. I thought that was the case, but I wanted to be sure. I must say that I am very impressed with Netfronts. The tech support is very responsive. I am a web developer and I will begin to use Netfronts as a hosting solution for my clients in addition to my own domains. I will surely recommend you to others. Kudos to you.

Thanks so much for the extra reassurance. I really appreciate all of you at Netfronts. You're a pleasure to deal with...and I will go ahead and transfer my domain from Register.com to you.

Maybe this is a good moment to say that I'm very satisfied with the services from Netfronts. A good service is often taken for granted, the site is up and running, no problems whatsoever, the odd question is answered promptly and correctly and just because of that we, as a customer, forget to say thank you to the people working behind the scenes for us. So, Thank you!

I've been a customer for some years now and I will likely be a customer for a long time to come...

When I go into my account to upload changes it seems much easier and I really appreciate the changes. I also want you to know that I find this new format much easier to use now that I am getting used to it. Thanks.